Privacy Policy
This Privacy Policy explains how the online gambling services offered as Dafa Bet on dafebeti.com collect, use, store, and share your personal data. It applies to all visitors to, and registered users of, the Dafa Bet sections of dafebeti.com, including players, prospective players, and users who interact with our support channels or marketing communications.
The policy is primarily intended for users located in the United Kingdom and reflects applicable UK data protection and gambling regulations. Where relevant and consistent with our obligations, we also outline how equivalent rights are recognised under other privacy frameworks, including the EU GDPR and Mexican data protection law.
This Privacy Policy is effective from 6 November 2025 and was last updated in January 2026. We explain below how you can keep track of future updates and what your options are if you do not agree with material changes.
Who We Are
The Dafa Bet services on dafebeti.com are operated by:
Asian BGE (Isle of Man) Limited
First Floor, Jubilee Buildings, Victoria Street, Douglas, IM1 2SH, Isle of Man
Asian BGE (Isle of Man) Limited is a limited company incorporated in the Isle of Man and operates the UK-facing Dafa Bet brand. The company holds a Remote Operating Licence (Casino and Real Event Betting) issued by the UK Gambling Commission under licence number 39364, authorising the provision of online gambling services to customers in Great Britain. Details can be verified on the UK Gambling Commission public register.
For privacy and data protection matters, the data controller for Dafa Bet on dafebeti.com is Asian BGE (Isle of Man) Limited. You can contact our Data Protection Officer (DPO) or data protection team using the following details:
- Email: dpo@dafebeti.com
- Website: https://dafebeti.com
- Postal: Data Protection Officer, Asian BGE (Isle of Man) Limited, First Floor, Jubilee Buildings, Victoria Street, Douglas, IM1 2SH, Isle of Man
- Support channels: 24/7 Live Chat and email support via dafebeti.com; you may request that your query is escalated to the DPO or data protection team.
Please note that while other domains (including dafabet.co.uk and dafabet.com) may be associated with the Dafa Bet brand, this Privacy Policy specifically governs processing of personal data in connection with the Dafa Bet services on dafebeti.com. Accessing global sites via VPN or other means to circumvent UK regulatory controls may breach our terms and could affect how your data is processed and retained.
What Personal Data We Collect
Account and Identification Data
- Registration details: Full name, date of birth, username, password, security questions, and contact details (email address, residential address, telephone number where provided).
- Verification (KYC) data: Copies or details of identity documents (such as passport, national ID, driving licence), proof of address, proof of funds/wealth, and other documents or information requested to satisfy age verification, fraud-prevention, and anti - money laundering obligations.
Technical and Usage Data
- Technical data: IP address, device identifiers, browser type and version, operating system, language settings, time zone, and similar technical information.
- Log data: Access dates and times, pages visited, referring URLs, clickstream data, session duration, login history, and error logs.
- Device and network information: Information about your internet service provider, approximate location based on IP address, and device configuration to help us comply with licensing and territorial restrictions.
Financial and Transaction Data
- Payment details: Limited payment card information (where permitted by law), bank account details for withdrawals, digital wallet identifiers, and transaction identifiers. We work with regulated payment service providers and do not store full card details where this is not necessary.
- Transaction history: Deposits, withdrawals, bets placed, game rounds, winnings and losses, bonus usage, account balances, and related financial records.
Behavioural and Profile Data
- Gameplay and betting behaviour: Games played, stakes, frequency and duration of sessions, in-game features used, and patterns related to responsible gambling (for example, time of play, session length, use of limits, and self-exclusion status).
- Interaction data: Clicks, navigation paths, response to offers and promotions, and engagement with on-site tools such as reality checks and deposit limits.
- Marketing and preference data: Communication preferences, opt-in/opt-out status for marketing, survey responses, and information you provide in feedback or reviews.
Communications and Support Data
- Customer support records: Live Chat transcripts, emails, and other communications with our support team (including call notes where applicable).
- Complaints and dispute data: Information submitted in complaints or disputes, evidence you provide, internal investigation notes, and outcomes (including cases escalated to the Independent Betting Adjudication Service (IBAS) or other ADR bodies).
Cookies and Similar Technologies
- Cookies: Small text files stored on your device that enable core site functionality, session management, and preferences.
- Analytics technologies: Web beacons, pixels, tags, and SDKs used to measure site performance, detect errors, and understand how users interact with our services.
- Advertising identifiers: Online identifiers (including browser identifiers, mobile advertising IDs, and similar) used, where permitted, for marketing and retargeting activities.
Further information about cookies and tracking technologies is provided in the "Cookies & Tracking Technologies" section and may be expanded in a separate Cookie Policy available on dafebeti.com.
Legal Basis for Processing
We process personal data in connection with Dafa Bet on dafebeti.com in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Where applicable, we also consider the EU GDPR and other local laws, such as Mexican data protection legislation, to ensure an equivalent level of protection for relevant users. Our primary legal bases are:
Performance of a Contract
- Account creation and management: Processing registration details, login credentials, verification information, and account settings to establish and maintain your gambling account.
- Provision of services: Enabling you to place bets, participate in casino games, credit deposits, process withdrawals, apply bonuses, and manage responsible gambling tools.
- Customer support: Handling your requests, queries, and complaints, and providing service updates necessary to perform our obligations under the terms and conditions.
Compliance with Legal Obligations
- Gambling and licensing requirements: Complying with obligations imposed by the UK Gambling Commission and other competent regulators, including age and identity verification, fair gambling, and reporting.
- Anti - money laundering and counter-terrorist financing: Conducting due diligence, monitoring transactions, and maintaining records in line with UK AML regulations.
- Tax and accounting obligations: Retaining necessary financial records for audit, accounting, and tax purposes.
- Responding to lawful requests: Cooperating with law enforcement, courts, and regulatory authorities where we are legally required to provide information.
Legitimate Interests
- Service integrity and security: Preventing fraud, abuse, and cheating; protecting the security of our systems; and ensuring the integrity of games and betting markets.
- Business analytics and improvement: Analysing usage patterns to improve user experience, optimise site performance, and develop new features or offerings.
- Marketing to existing customers: Sending limited direct marketing about similar products and services to existing customers, in line with applicable marketing and privacy rules, and subject to your right to object.
- Dispute resolution and legal defence: Investigating and defending legal claims or regulatory proceedings, and managing internal governance and risk.
Consent
- Optional marketing communications: Sending promotional emails, SMS, push notifications, or in-app messages where you are required to and do provide explicit consent.
- Non-essential cookies and tracking: Using certain analytics, personalisation, and advertising cookies, as well as third-party tracking technologies, in accordance with your cookie preferences.
- Special categories of data: On rare occasions, processing health-related information (for example, when you disclose a gambling-related harm issue) with your explicit consent or where another lawful basis applies.
You may withdraw your consent at any time (see "Your Rights" below). Withdrawal of consent does not affect the lawfulness of processing based on consent before its withdrawal.
Purpose of Processing
Provision and Management of Gambling Services
- Operating your account: Verifying your identity, administering deposits and withdrawals, managing account settings, and ensuring you can access the Dafa Bet products on dafebeti.com.
- Offering games and betting markets: Enabling you to place bets and participate in casino, sportsbook, and related products, including calculating odds, settling bets, and crediting winnings.
- Responsible gambling tools: Supporting deposit limits, time-outs, self-exclusion, and other measures designed to assist you in gambling safely.
Safety, Compliance, and Fraud Prevention
- Risk and fraud monitoring: Detecting suspicious activity, account takeovers, bonus abuse, money laundering, match-fixing, and other prohibited behaviours.
- Regulatory compliance: Performing checks and retaining records mandated by the UK Gambling Commission and applicable AML and counter-terrorist financing laws.
- Security management: Protecting the confidentiality, integrity, and availability of our systems and data through technical and organisational measures.
Analytics, Improvement, and Personalisation
- Service optimisation: Analysing site usage, performance metrics, and error logs to improve stability, responsiveness, game selection, and user journeys.
- Product development: Using aggregated and pseudonymised data to identify trends, develop new features, and tailor our offerings to customer preferences.
- Personalised experience: Customising certain content, recommendations, and interface elements based on your profile and behaviour, where permitted by law and your preferences.
Marketing and Communications
- Direct marketing: Providing information about promotions, new games, tournaments, and loyalty programmes, subject to your marketing preferences and applicable rules.
- Service communications: Sending transactional or service messages such as security alerts, changes to terms, maintenance notices, or updates to this Privacy Policy.
- Surveys and feedback: Inviting you to participate in customer satisfaction surveys or research to help us improve our services.
Disclosure & Sharing
We do not sell your personal data. We only share it with third parties where necessary for the purposes described in this Privacy Policy, where we have a legal obligation to do so, or where you have provided consent.
Service Providers and Business Partners
- Payment service providers: Banks, card schemes, e-wallet providers, and other payment processors that handle deposits, withdrawals, chargebacks, and financial reconciliation.
- Technical and hosting providers: Companies that provide data hosting, cloud infrastructure, content delivery, security services, communications platforms, and IT support.
- Game and platform providers: Third-party game studios and platform operators that supply games or services integrated into Dafa Bet on dafebeti.com, where certain limited data (such as identifiers, gameplay and transaction data) is exchanged to operate the games.
- Identity verification and AML providers: Specialist agencies that assist us with identity checks, age verification, sanctions screening, and fraud prevention.
Affiliates, Marketing, and Analytics Partners
- Affiliate partners: Partners who refer players to Dafa Bet and to whom we may supply aggregated or pseudonymised performance data. Any sharing of personal data is strictly controlled and limited.
- Analytics providers: Third parties that help us measure site usage and performance. Non-essential analytics tools are used in accordance with your cookie settings.
- Advertising networks: Where permitted by law and based on your consent or right to object, we may share limited data or identifiers with advertising networks to deliver or measure targeted marketing.
Regulators, ADR Bodies, and Public Authorities
- Regulatory authorities: The UK Gambling Commission and other competent regulators to demonstrate compliance with regulatory requirements.
- Alternative Dispute Resolution (ADR): The Independent Betting Adjudication Service (IBAS) and any other authorised ADR entity, where a dispute is escalated after completion of our internal complaints process.
- Law enforcement and public authorities: Police, courts, tax authorities, and other public bodies where we are required or permitted to disclose data by law or to protect our legal rights.
Corporate Transactions
- Business transfers: In the event of a merger, acquisition, reorganisation, or sale of some or all of our assets, your personal data may be transferred to the relevant third parties, subject to confidentiality and data protection safeguards.
Whenever we share your data with third parties, we require them to handle it securely, use it only for the specified purposes, and act in accordance with applicable data protection laws and contractual safeguards.
International Transfers
Because Asian BGE (Isle of Man) Limited and some of our service providers and partners are located outside the United Kingdom, your personal data may be transferred to and processed in countries other than the one in which you reside. This includes transfers to the Isle of Man, the European Economic Area (EEA), and other jurisdictions.
Transfers Within Adequate Jurisdictions
- Isle of Man and EEA: The Isle of Man and EEA member states are recognised as offering an adequate level of protection under UK data protection law or equivalent frameworks, meaning that personal data can flow freely from the UK without additional authorisation.
Transfers to Other Countries
- Service providers outside the UK/EEA: Where we use providers in countries that do not have an adequacy decision, we implement appropriate safeguards such as the UK International Data Transfer Agreement (IDTA) or the UK Addendum to the EU Standard Contractual Clauses.
- Additional protections: Depending on the transfer, we may apply supplementary technical and organisational measures, such as encryption, pseudonymisation, strict access controls, and data minimisation.
- US-related transfers: For certain services hosted or supported from the United States, we rely on contractual safeguards and, where applicable, the UK Extension to recognised international data transfer frameworks. This does not imply that we or our partners are formally certified under any specific framework unless expressly stated.
You may contact our DPO for more information about the mechanisms used for international data transfers relevant to Dafa Bet on dafebeti.com and, where applicable, to obtain a copy of the relevant contractual safeguards (subject to redactions for commercial confidentiality).
Data Retention
We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including meeting legal, regulatory, accounting, and reporting requirements, and to resolve disputes. Retention periods depend on the category of data and the context of processing.
Typical Retention Periods
- Account and identification data: Generally kept for the duration of your account and for up to five (5) years after account closure, in line with regulatory expectations and anti - money laundering obligations.
- KYC and AML records: Documents and information collected for verification and AML purposes are typically retained for five (5) years after the end of the customer relationship or from the date of the last transaction, unless a longer period is required by law.
- Transaction and financial records: Betting history, payment records, and financial statements are usually stored for six (6) to seven (7) years to comply with tax, accounting, and statutory limitation requirements.
- Customer support and complaints data: Support communications and complaint files are generally kept for three (3) years after closure of the issue, or longer where necessary to manage ongoing disputes or regulatory matters.
- Marketing and preference data: Retained for as long as you remain opted in to marketing, plus a short period (typically up to two (2) years) to document consent history and honour your opt-out choices.
Deletion and Anonymisation
- Deletion criteria: When data is no longer required for the purposes described in this policy, we will securely delete it or irreversibly anonymise it so that it can no longer be associated with you.
- Legal holds: Where data is relevant to a dispute, investigation, or regulatory request, we may retain it beyond the above periods until the matter is resolved.
- Backups and logs: Data stored in backup systems and security logs may be retained for limited additional periods but is subject to strict access controls and will only be restored or accessed where necessary for security, business continuity, or compliance purposes.
Your Rights
As a user of Dafa Bet on dafebeti.com, you have a range of rights over your personal data. These are primarily based on the UK GDPR and the Data Protection Act 2018. Where relevant, we also recognise equivalent rights under other regimes, such as EU GDPR and Mexican data protection law (including ARCO rights: Access, Rectification, Cancellation, and Opposition).
Core Data Protection Rights
- Right of access: You can request confirmation of whether we process your personal data and obtain a copy of that data together with information about how it is used.
- Right to rectification: You can request correction of inaccurate personal data and completion of incomplete data. Many details (such as contact information) can be updated directly in your account.
- Right to erasure: You may request deletion of your personal data where it is no longer necessary, where you withdraw consent (and no other legal basis applies), or where processing is unlawful. We may need to retain certain data to comply with legal and regulatory obligations, including UK gambling and AML rules.
- Right to restriction of processing: You may ask us to limit processing in certain circumstances (for example, while we verify the accuracy of data or assess an objection).
- Right to object: You can object at any time to processing based on legitimate interests, including profiling, and to direct marketing. We will respect your objection unless we have compelling legitimate grounds or are required to continue processing by law.
- Right to data portability: For data you have provided to us and which we process by automated means based on consent or contract, you may request a copy in a structured, commonly used, machine-readable format and may ask us to transmit it to another controller where technically feasible.
- Rights under Mexican law (where applicable): If Mexican data protection legislation applies to you, you may exercise ARCO rights (Access, Rectification, Cancellation, Opposition) in a manner consistent with the rights described above. We will handle such requests in line with our global privacy standards and applicable local law.
Right to Withdraw Consent
- Marketing communications: You may withdraw your consent to receive marketing at any time by using the unsubscribe link in our emails, adjusting your account settings, or contacting customer support.
- Cookies: You can change your cookie preferences via our cookie management tools (where available) or via your browser settings. See the "Cookies & Tracking Technologies" section.
How to Exercise Your Rights
- Submitting a request: You can exercise your rights by contacting our DPO at dpo@dafebeti.com or through our customer support channels on dafebeti.com. Please specify which right you wish to exercise and provide sufficient information to verify your identity.
- Verification: We may request additional information (for example, copies of identification documents) to confirm your identity before fulfilling your request, particularly for sensitive actions such as data access or erasure.
- Response time: We aim to respond to legitimate requests within one (1) month of receipt. In complex cases or where you submit multiple requests, this period may be extended by up to two additional months; we will inform you of any such extension.
- Cost: Requests are normally handled free of charge. We may charge a reasonable fee or refuse to act on requests that are manifestly unfounded or excessive, particularly if they are repetitive.
Right to Lodge a Complaint
- United Kingdom: If you are not satisfied with our response, you have the right to lodge a complaint with the UK Information Commissioner's Office (ICO). For contact details, visit https://ico.org.uk.
- European Union/EEA: If EU GDPR applies to you (for example, if you are located in the EEA), you may also complain to your local data protection authority.
- Mexico: Where Mexican data protection law applies, you may contact the Mexican data protection authority (INAI - Instituto Nacional de Transparencia, Acceso a la Información y Protección de Datos Personales). Further information is available at https://www.inai.org.mx.
Cookies & Tracking Technologies
Dafa Bet on dafebeti.com uses cookies and similar technologies to provide our services, improve site performance, and, where permitted, support analytics and marketing. Cookies are small text files stored on your device. They may be set by us ("first-party cookies") or by third parties ("third-party cookies").
Types of Cookies We Use
- Strictly necessary (session) cookies: Essential for the operation of the website and to enable you to log in, navigate, and use core features such as placing bets and managing your account. These are usually session cookies that expire when you close your browser.
- Functional (persistent) cookies: Used to remember your preferences (such as language, odds format, and login settings) and to enhance your experience. These cookies may remain on your device for a defined period or until you delete them.
- Analytics cookies: Help us understand how visitors use the site, which pages are most popular, and how users move around Dafa Bet on dafebeti.com. We use this data to improve usability and performance. Where required, we obtain your consent before placing such cookies.
- Advertising and tracking cookies: Set by us or our advertising partners to deliver more relevant adverts and measure the effectiveness of campaigns. These may track your browsing activity across websites. They are only used with your consent and can be controlled through cookie settings.
Managing Cookies
- Cookie banner and settings: On your first visit and periodically thereafter, you may see a cookie banner that allows you to accept or manage non-essential cookies. You can adjust your preferences at any time via the cookie settings panel (where available).
- Browser controls: Most browsers allow you to block or delete cookies through their settings. However, disabling certain cookies may affect the functionality and performance of Dafa Bet on dafebeti.com.
- Do Not Track: At present, our systems may not respond to "Do Not Track" browser signals. We will continue to review technical standards and may update this approach in the future.
For further details, please refer to any dedicated Cookie Policy linked from dafebeti.com, which should be read together with this Privacy Policy.
Data Security
We take the security of your personal data extremely seriously and implement a combination of technical and organisational measures designed to protect it against unauthorised access, misuse, accidental loss, alteration, or destruction.
Technical Measures
- Encryption in transit: Data transmitted between your browser and our systems is protected using modern Transport Layer Security (TLS) protocols (TLS 1.2 or higher), helping to prevent interception or tampering.
- Encryption at rest: Sensitive data is stored using strong encryption and access controls, reducing the risk of exposure in the event of unauthorised access.
- Access controls and authentication: Access to systems containing personal data is restricted based on role and necessity, protected by strong authentication mechanisms and secure password policies.
- Network and infrastructure security: Firewalls, intrusion detection/prevention systems, and other security technologies help protect our infrastructure from external threats.
Organisational Measures
- Security governance: We maintain policies and procedures for information security, incident response, data protection, and acceptable use, which are periodically reviewed.
- Staff training: Employees with access to personal data receive appropriate training on data protection, privacy, and security, including obligations under UK GDPR and gambling regulations.
- Vendor due diligence: We assess relevant third-party service providers for their security and privacy practices and require them to implement appropriate safeguards through contractual obligations.
- Audit and monitoring: Regular monitoring, logging, and security testing (including vulnerability assessments and, where appropriate, penetration testing) support the detection and remediation of security issues.
Standards and Incident Response
- Standards alignment: Our controls are designed to align with recognised industry best practices and security frameworks (such as ISO 27001 and SOC 2 principles). Unless explicitly stated, this does not mean we hold formal certification under any specific standard.
- Incident response: We maintain incident response procedures to investigate and respond to suspected personal data breaches. Where a breach is likely to result in a high risk to your rights and freedoms, we will notify you and the relevant supervisory authority in accordance with legal requirements.
While no system can guarantee absolute security, our objective is to apply proportionate measures that reflect the sensitivity of the data we process and the risks inherent in online gambling services.
Complaints & Contacts
If you have questions, concerns, or complaints about how your personal data is handled in connection with Dafa Bet on dafebeti.com, or if you wish to exercise any of your rights, you should contact us using the details below.
Contacting Us
- Data Protection Officer (DPO): dpo@dafebeti.com
- Postal address: Data Protection Officer, Asian BGE (Isle of Man) Limited, First Floor, Jubilee Buildings, Victoria Street, Douglas, IM1 2SH, Isle of Man
- Support channels: 24/7 Live Chat and email support accessible via dafebeti.com; you may request that your query is treated as a privacy or data protection complaint.
Internal Complaint Procedure
- Initial contact: Raise your concern via Live Chat, email support, or by writing to the DPO. Please provide a clear description of your issue and any supporting information.
- Acknowledgement: We will acknowledge receipt of your complaint and confirm how it will be handled, normally within a few working days.
- Investigation: Your complaint will be reviewed by the appropriate team, and, where necessary, escalated to senior management or the DPO. We may contact you for further information.
- Response: We aim to provide a substantive response within one (1) month for data protection complaints. Complex matters may take longer, but we will keep you informed of progress.
Escalation of Gambling-Related Disputes
- Alternative Dispute Resolution (ADR): If your complaint relates to a gambling transaction and remains unresolved after completing our internal process (normally within eight (8) weeks), you may be able to escalate it to the Independent Betting Adjudication Service (IBAS)
- Information: Details about IBAS and ADR procedures are available on dafebeti.com and on the UK Gambling Commission's website.
Supervisory Authorities
- United Kingdom: You may lodge a complaint with the Information Commissioner's Office (ICO) if you believe your data protection rights have been infringed. See https://ico.org.uk for contact details and guidance.
- European Union/EEA: Where EU GDPR applies, you may also complain to the data protection authority in your country of residence, place of work, or place of alleged infringement.
- Mexico: Where Mexican data protection law is relevant, you may contact INAI (Instituto Nacional de Transparencia, Acceso a la Información y Protección de Datos Personales) via https://www.inai.org.mx.
Updates
We may update this Privacy Policy from time to time to reflect changes in our services, legal obligations, regulatory guidance, or technical developments affecting Dafa Bet on dafebeti.com. The "Last updated" date at the start of this policy indicates when it was most recently revised.
Notification of Changes
- Minor updates: For non-material changes (for example, clarifications or formatting improvements), we will update the policy on dafebeti.com and adjust the "Last updated" date.
- Material changes: Where changes materially affect how we process your personal data or your rights, we will provide additional notice, which may include email notifications, in-account messages, or prominent banners on dafebeti.com.
- Advance notice: Where reasonably possible, we will give you at least 30 days' notice before material changes take effect, particularly where they introduce new purposes or legal bases that require your consent.
Your Options Following Changes
- Reviewing updates: We encourage you to review this Privacy Policy regularly to stay informed about how we handle your personal data in connection with Dafa Bet.
- Objecting to changes: If you do not agree with an updated version of the policy, you may choose not to continue using our services. Where appropriate, you may adjust your privacy or marketing settings, withdraw consent, or close your account.
- Account closure: You can request account closure via our customer support channels. We will continue to process your data only as necessary to comply with legal and regulatory obligations, resolve disputes, and enforce our terms.
Last updated: January 2026